Student Complaints

Student Conduct and Complaints

The GTU supports intensive scholarly inquiry and deep personal engagement with religious tradition and practice. Students pursue their interests within a diverse community composed of many smaller communities, in an atmosphere of multi-religious freedom, curiosity, respect, and dialogue. In service to this commitment, we have established policies, procedures, and support mechanisms that community members may access when they face conduct issues or need to express or file a complaint. 

The documents referenced on this page provide the text of codes and policies relating to student and non-student conduct at the GTU.

Conduct and Student Policies at The Graduate Theological Union

The links below provide access to codes and policies relating to student and non-student conduct at the GTU.

Academic Honesty Policy

Please see the relevant section of the MA Handbook and Doctoral Program Handbook

Academic Standards

Please see the relevant section of the MA Handbook and Doctoral Program Handbook

Notice of Non-Discrimination

Please see the relevant section of the MA Handbook and Doctoral Program Handbook

Consortium Complaints

GTU Consortium Protocols

Policy Prohibiting Discrimination, Harassment, Sexual Misconduct and Retaliation

Title IX Coordinator

FERPA Policy

Office of the Registrar

Campus Safety Guide and Annual Crime and Fire Safety Report

Chief Operating Officer

State Authorization

State Authorization


Federal Legislation Relating to Campus Life

Federal Educational Rights and Privacy Act (FERPA)

Americans With Disabilities Act (1990)

Rehabilitation Act of 1973 (Section 504)

The Rehabilitation Act of 1973 and the ADA Connection
The Rehabilitation Act of 1973 was amended in 1992 to make it consistent with the Americans With Disabilities Act of 1990.

The Higher Education Opportunity Act
Reauthorized in 2008, this mandates information about university policies and services.

Title IX of Educational Act of 1972: Letter from U.S. Department of Education, April 4, 2011: Title IX mandates equality in respect to university programs and facilities, including athletic facilities, for males and females. See also: Amendments of 1972.

Jeanne Clery Act of 1998 regarding security on campus.

Student Complaint Policies and Procedures

GTU is committed to excellence in the academic and support services we provide to our students. To properly address issues and continuously improve, the institution encourages students having concerns with their educational experiences or the quality of services they receive to share them with those in positions to help.

The procedures outlined below are intended to provide structure for resolving these concerns. While these procedures do not provide an avenue for anonymous reports, the GTU reinforces its commitment to confidentiality: This information will only be shared with those in a position to help resolve the complaint or those responsible for tracking the progress of the resolution. 

Most concerns should be handled directly through the department in which the issue originates.

Concerns regarding a course, faculty member, or staff member

Students should raise issues with individual(s) directly associated with their concerns. If no satisfactory resolution results, or power differences are too significant to address issues directly, concerns are elevated to the Senior Director of Student Success. Student Complaint Form


The Western Association of Schools and Colleges (WASC) Senior College and University Commission (WSCUC) requires that each affiliated institution have in place student grievance and public complaint policies and procedures that are reasonable, fairly administered, and well publicized. A record of all written complaints received by the institution must be maintained and made available for review by WSCUC upon request. The complainant should demonstrate that a serious effort has been made to pursue all review procedures provided by the institution.