Curbside appointments (to pick-up books on hold) are listed here: https://www.gtu.edu/curbside
As Alameda County has entered the red tier, we have increased the amount of time and frequency of our in-library study appointments. This is a phased re-opening, so please note that we are started with a very limited number of reservations, and have slowly expanded to more patrons, more time slots, and more available tables as conditions improve. If COVID-19 rates increase or library staff members are unable to be in the building, we may have to pause reservations.
We will be continuing to offer curbside pick-up of materials and scanning services, so if you or anyone in your household is experiencing COVID-19 symptoms, please do not come in the building, as it puts the health and safety of our staff and your fellow library patrons at risk. If library staff need to quarantine, please note: library reservations, curbside pickup, scanning, and interlibrary loan services will pause without advance notice. Reference services (chat and email help) and electronic resources would still be available online.
Please read the full policies and procedures below, but here is quick information about this phase.
- GTU member school students, faculty and staff will be allowed to make up to 8 reservations (three-hours each) per week.
- Patrons are required to bring all equipment and devices (computers, paper, pens) as the library staff can only provide materials from the library collection for you, such as books, journals, and reference materials. These need to be requested when the reservation is made.
- Printing is not available at GTU Library, but contactless printing is available at Moffit Library.
- Patrons will need to abide by the policies outlined below, including masks and social distancing.
The next phases of re-opening will include:
- Ablility to walk around inside the library and browse the stacks.
- Time slots being available on more days of the week, for longer periods.
- More tables and carrels available on the lower level.
- Eventually, opening up to other categories of library patrons including: alumni, UC-Berkeley students, and community patrons. Currently these categories of patrons may use curbside pickup.
Policies and Procedures for Patrons
Making a reservation:
Patrons wanting to use a table in the library for study will request the appointment using the LibCal Seats software, 24 hours in advance. The link is below, but please read all the information before reserving. One in-library reservation can be made per week. Please note: You will need a smartphone or laptop to check-in and out of your appointment while at the library. If you will not have one with you on the day of your appointment, please indicate that you will need to be checked in and out by our staff in the booking form, there is a spot for other comments.
Patrons must bring their own laptop, phone, paper, pens, or anything they would like to use during their study session.
Patrons needing anything from the regular collections that can be checked out, should put the items on hold at least a few days before their appointments, such as books from the lower level stacks. These will be checked out to you and waiting at your table when you arrive. Non-circulating material (i.e.. items that cannot leave the library such as encyclopedias) should be listed in an itemized list before they arrive for their appointment and items will be available for them at their assigned table. There is a spot in the booking form to list these items. Library use only items will be checked out to a in-house use card for 1 week to facilitate in-house quarantine protocols.
Patrons interested in archives, sacred art objects, or rare books should not use the appointment system, but instead work directly with the librarians to determine the condition of the items and see if the items can be scanned.
When you reserve your table, your reservation will be moderated by a member of our staff during weekday, daytime hours. After your reservation is approved you will receive a confirmation email with a three-digit number. You will need this number to check-in and out of the library. If you will not have smartphone or computer with you at your reservation, please write down the confirmation number and table number to be checked in by staff.
You will want to note where your table is in the building.
Arriving at the library:
Please arrive at the library before your scheduled time and wait outside on the patio with your mask on, and socially distanced from the other library patrons. The library staff will let you into the building at your reservation time.
When patrons enter they should sanitize their hands, and should go directly to their table, where they can check into the LibCal System using the QR code or their computer and confirm that they exhibit no symptoms of COVID-19. The card with the code will have instructions on how to check in and out, and information for contacting the reference librarians with questions. Patrons can also check-in from the link in the confirmation email. The check-in window is between 5 minutes before the reservation time, to 25 minutes after the start of the time slot. Reference librarians on the Ask-a-librarian chat can assist with check-in, if needed.
While inside the library:
Patrons will wear a mask the entire time they are in the building, and will not be allowed to walk around the inside of the building, except to follow floor markings to use the restroom. Food and drinks (including water) are not allowed inside, as the mask must remain in place.
While patrons are in the library, they should use the Ask-a-librarian chat if they have reference questions about materials. Library staff in the building are social distancing will not be expected to answer face-to-face questions, but instead will reply to circulation and account related questions via email.
At the end of the appointment:
Patrons may leave early if they are finished, but will not be allowed to stay late. When they are ready to leave, they should follow the directions on the laminated card, check-out of the LibCal system, take any materials that are checked out to them, leave the rest on the table, and exit the building. An announcement over the PA system will also remind patrons of the time.
At the end of each appointment, patrons should leave items they are done with on the table, taking with them the library items that are checked out to them. Flip the table card over the yellow backside indicating you are finished and leave the card check-out side up, so the custodial staff knows the appointment is finished. Please proceed directly out the door.
After all patrons have left, library staff will collect all remaining items and put them into quarantine for 7 days. Custodial staff will clean and sanitize the card, table, and chair, and flip the card back over to the start position (check-in side), indicating it is ready for the next patron.